Help center

Create an account, complete your profile, and join or create a team or club.

Where each client shines and how navigation differs.

Family-facing web pages for paying a team or club invoice and completing club registration — no app required.

When to use team mode only, when to add a club, and how billing differs.

Family linking across teams, invite codes, and join requests.

Practices, games, results, and how staff publish the calendar.

Change whether you join a team as staff, parent, or player using Join team and the team invite code.

Who can manage the team, where to change team defaults, saved opponents and locations, and how personal profiles work.

Target audiences, composing broadcasts, and how they differ from team alerts and club Messages.

Navigating the signed-in club experience: organization home, team directory, Players search, starting messages from a player profile, staff, and club calendar context.

Creating club-wide payment requests, tracking status, and how they relate to Stripe Connect.

Building registration events, public signup links, uploads, and payment.

Subscriptions, Stripe Connect, Footigan service fees, Stripe processing (card vs ACH), and what families see at checkout.

Definitions for teams, clubs, households, broadcasts, and other Footigan terms.

What automated help can and cannot do with your Footigan data.

Common questions about access, billing, and payments in plain Q&A form.

Team and club message threads, Team Thread vs group chats, club inbox, starting threads from Club Players (search, Message household), alerts, broadcasts, and notifications.